What should I bring for the cruise?

We recommend bringing swimwear, sunscreen, sunglasses, warm clothing (for November to March), insect repellent, comfortable walking shoes, any personal medication, and a valid passport for check-in. It’s also helpful to have some cash, a phone with an internet-enabled SIM card, and of course, a camera to capture Halong Bay’s stunning scenery. Don’t forget to pack a good appetite and a positive attitude to fully enjoy your cruise experience!

How does the pickup and drop-off work?

We provide pickup and drop-off services from Hanoi Old Quarter, Ninh Binh Center, and Ha Long City. You can choose between a comfortable bus or a luxury limousine, depending on your package. After booking, you’ll receive a confirmation with your exact pickup time and location. We ensure a smooth and timely transfer to and from your destination.

Do they cater to special dietary requirements?

Yes, we offer vegetarian, vegan, gluten-free, and other special meals upon request. Please let us know your dietary needs at least 24 hours before departure so we can prepare accordingly.

What is the cancellation and refund policy?

Our cancellation policy varies depeding on how early you cancel: More than 20 days before departure: Full refund 10-20 days before departure: 50% refund 7-10 days before departure: 30% refund Less than 7 days or no-show: No refund Please refer to our full cancellation policy on the booking page for more details.

What is the child policy?

Children from 1 to under 5 years old: Free of charge if they share meals and bed with parents (extra costs may apply). Children from 5 to under 10 years old: 75% of the adult price, sharing a room with parents. Children 10 years old and above are charged as adults. 1 child under 5 is allowed per 2 adults. The second child will be charged 50% of the adult price.

Is travel insurance included?

No. We strongly recommend purchasing comprehensive travel insurance in your home country before your trip for full coverage, including medical emergencies, trip interruptions, and cancellations.

Ambassador Signature

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Ambassador Signature

At a glance

Overnight Tour

Place to visit: Lanha Bay

Cabin: 39

Sea route:Hanoi

LanHa Bay

Hanoi

Suitable for: Families, Groups of friends, Couples, Groups

We pick up: Hanoi, NinhBinh, Halong City

Overview

Ambassador Signature brings tourists to the most luxurious resort paradise of the cruise to explore the scenic spots in Lan Ha Bay. Tourists not only enjoy the wonderful scenery of Lan Ha Bay but also enjoy the classy services on the cruise.

Experience the intimacy of Ambassador Signature Cruise, which features only 39 cabins, each designed for comfort and luxury. Choose from four cabin categories, all boasting spacious bathrooms and private balconies or terraces. The cabins, ranging from 28 to 35 sqm, include Ambassador Balcony, Executive Balcony, Balcony Suite, and the premium Captain’s View Suite.

Highlights

360-degree sundeck, with water slide

2 indoor and outdoor bars, 4 spas, reading room

Explore Sang-Toi cave and Viet Hai village

Complimentary hotel pickup and drop-off in Hanoi's Old Quarter.

Tour included:

Entrance fees

Insurance, taxes and service charges

Ambassador Concierge service

Canoeing service

Tai Chi, cooking class

Canapes

Two bottles of water in room daily

2 breakfasts/2 lunches/2 dinners/2 light breakfasts

in deluxe room with private bathroom, air conditioning

Itinerary and program 3 days 2 nights

in deluxe room with private bathroom, air conditioning

Tour does not include:

Airfare and airport transfer

Entry visa

Hotel accommodation on land

Transportation to Ha Long

Drinks

Kayaking service

Massage, spa and beauty services

Tips for staff and other expenses not listed

Cruise Ha Long cheer tour by cheer hostel

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Facilities

Free Wi-Fi

Massage

Restaurant - Cuisine

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Step 1

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2 Days 1 Night

3 Days 2 Nights

DAY 1

07:45-08:30 Our bus will pick you up from your hotel in Hanoi Old Quarters to Ha Long Bay. (We also pick-up from Ninh Binh or Ha Long City upon request).

11:00 – 11:45 Check in at Ambassador’s Lounge (1st Floor, Terminal – Halong International Cruise Port, Bai Chay Ward, Halong City) and enjoy hot tea or coffee served here.

11:45 – 12:30 Passengers are transferred to Ambassador Signature Cruise (in Gia Luan Pier) by speedboat.

12:30 – 12:45 A short welcome briefing will be held at the Piano Lounge or at the restaurant.

12:45 – 14:00 Savor a delicious lunch whilst enjoying the majestic views of Lan Ha Bay’s islands and islets.

15:00 – 16:30 Your first excursion is Viet Hai Village – a primitive and tranquil location with precious traditional cultural values. You will have a chance to explore features of the locals’ daily life, visit fish lakes, bee houses, ancient houses, or experience fish foot massage.

15:30 – 17:00 For guests who are not participating in the excursion, we will serve home-made cakes at the Piano Lounge. Guests can also stay onboard and opt for an afternoon of pampering at Spa* or relaxing on the sundeck whilst admiring the magnificent scenery of Lan Ha Bay.

17:30 – 18:30 At sundown, Ambassador Signature Cruise will anchor overnight. This is the perfect time for you to enjoy cooking class or Happy Hour* and Canapes at the Piano Lounge or on the sundeck (depends on weather conditions).

19:00 Savor a premium Michelin-standard dinner on the sundeck (depends on weather conditions) whilst being serenaded with live band music (the band is off on Mondays).

(Dress code: formal/semi formal/smart casual)

21:00 – 22:00 After dinner, indulge in drinks* and enjoy live music (except Monday), squid fishing, a spa treatment*, or movies at your cabin.

DAY 2

06:00 – 06:30 Start your day with a Taichi session on the sundeck or at the Piano Lounge. (depends on weather conditions).

06:30 – 07:00 Enjoy light breakfast with coffee, tea, and freshly baked pastries at the Piano Lounge.

07:00 – 08:00 Explore Dark and Bright Cave – a frog-jaw-shaped cave featuring marvelous sparkling stalactites in various shapes and sizes on the arch-shaped ceiling. This cave leads to a peaceful lake surrounded by limestone mountain cliffs. You can experience sitting on a bamboo boat rowed by a local or Kayaking* to admire the cave’s interior.

08:30 – 09:30 Full breakfast is served at the restaurant.

09:30 – 09:45 Bill settlement and check-out at the reception at the first deck.

10:15 – 10:30 After disembarking from Ambassador Signature Cruise, passengers will be transferred to Halong International Cruise Port by speedboat.

15:00 – 15:30: After the cruise tour, Our bus will drop you off at your hotel in Hanoi Old Quarters. ( Drop-off in Ninh Binh or Ha Long City is also available upon request).

Overview

Accommodation

DAY 1

07:45-08:30 Our bus will pick you up from your hotel in Hanoi Old Quarters to Ha Long Bay. (We also pick-up from Ninh Binh or Ha Long City upon request).

11:00 – 11:45 Check in at Ambassador’s Lounge (1st Floor, Terminal – Halong International Cruise Port, Bai Chay Ward, Halong City) and enjoy hot tea or coffee served here.

11:45 – 12:30 Passengers are transferred to Ambassador Signature Cruise (in Gia Luan Pier) by speedboat.

12:30 – 12:45 A short welcome briefing will be held at the Piano Lounge or at the restaurant.

12:45 – 14:00 Savor a delicious lunch whilst enjoying the majestic views of Lan Ha Bay’s islands and islets.

19:00 Savor a premium Michelin-standard dinner on the sundeck (depends on weather conditions) whilst being serenaded with live band music (the band is off on Mondays).

(Dress code: formal/semi formal/smart casual)

21:00 – 22:00 After dinner, indulge in drinks* and enjoy live music (except Monday), squid fishing, a spa treatment*, or movies at your cabin.

DAY 2

06:00 – 06:30 Start your day with a Taichi session on the sundeck or at the Piano Lounge. (depends on weather conditions).

06:30 – 07:00 Enjoy light breakfast with coffee, tea, and freshly baked pastries at the Piano Lounge.

08:30 – 09:30 Full breakfast is served at the restaurant.

09:30 – 09:45 Bill settlement and check-out at the reception at the first deck.

10:15 – 10:30 After disembarking from Ambassador Signature Cruise, passengers will be transferred to Halong International Cruise Port by speedboat.

15:00 – 15:30: After the cruise tour, Our bus will drop you off at your hotel in Hanoi Old Quarters. ( Drop-off in Ninh Binh or Ha Long City is also available upon request).

Overview

Accommodation